Volvo Penta 2+3 FActory Protection Program

Our Engine Brand Warranties

VOLVO PENTA

2+3 Factory Protection Program

This 2+3 Factory Protection Program commences on the date of expiration of the Volvo Penta North American two-year limited warranty and extends the coverage benefits described therein, It applies only (a) to engines that qualify and are registered for the Volvo Penta North American limited warranty ("limited warranty") and installed in Model Year 2013 or later recreational boats; (b) to engines that are maintained as prescribed in the operator's manual; and (c) to warranted defects described in the limited warranty first arising and reported to Volvo Penta or one of its authorized service dealers during the period of three (3) years or 480 hours, whichever comes first, immediately following the expiration of the limited warranty (2+3 Factory Protection Program period). The 2+3 Factory Protection Program is transferable to subsequent owners during its term. Submission of the Warranty Registration Form or other suitable dated proof of purchase is required for registration and to obtain coverage. Written proof of maintenance according to the prescribed schedule is required for 2+3 Factory Protection Program benefits.

Any part of the Volvo Penta engine or power package that is found in the reasonable judgment of Volvo Penta to be covered by the benefits of this 2+3 Factory Protection Program will be repaired or replaced at Volvo Penta's option. If a problem occurs, the owner must bring the product to an authorized Volvo Penta Service Dealer in a timely manner. All repairs (except for those listed under What is Not Covered by the 2+3 Factory Protection Program) will be made by an authorized Volvo Penta Service Dealer at no charge during the 2+3 Factory Protection Program period. Repairs will be made within a reasonable period of time during the dealer's normal business hours. Parts replacement will be made using genuine new or remanufactured Volvo Penta parts. Volvo Penta's responsibility with respect to 2+3 Factory Protection Program claims is limited to making the required repairs or replacements. All parts will be shipped via standard ground methods. Engines or parts provided under this 2+3 Factory Protection Program assume the identity of the engine or part being replaced, and are entitled to the remaining 2+3 Factory Protection Program only.

THE REPAIR AND REPLACEMENT REMEDIES DESCRIBED IN THIS 2+3 FACTORY PROTECTION PROGRAM STATEMENT ARE THE OWNER'S SOLE AND EXCLUSIVE REMEDY. IN NO EVENT SHALL VOLVO PENTA BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

What is NOT Covered by the 2+3 Factory Protection Program:

  • Any Volvo Penta product that has been subject to misuse, abuse, neglect, accident; or that has been improperly installed, operated or maintained (including lack of maintenance).
  • Damage that is the result of rust, corrosion, water entry through the intake or exhaust system.
  • Damage from prolonged or improper storage. This includes, but is not limited to: gummed cooling or fuel systems, dried and cracking belts, hoses, impellers, bellows and seals, paint flaking and lifting, seized components, corrosion, and freeze damage.
  • Volvo Penta products sold or transferred as part of an "AS IS" transaction without warranties.
  • Damage that is the result of running aground.
  • Damage that is the result of sand, debris, or any other foreign material being drawn into the water pump and its components.
  • Any Volvo Penta product that is damaged as a result of stray-current corrosion or galvanic corrosion that results from lack of maintenance of, and/or use of incorrect sacrificial anodes or the cost of changing of sacrificial anodes when going between fresh and saltwater operation.
  • Any Volvo Penta product that has been used for racing or in preparation for racing; has been altered or modified so as to adversely affect its operation, performance, or durability; or that has been altered or modified to change its intended use.
  • Costs to modify fuel systems or gear ratios to meet local altitude requirements Volvo Penta of the Americas, LLC. 1300 Volvo Penta Drive Chesapeake, VA 23320
  • Repairs made necessary by normal wear and tear, or by the use of parts, accessories, lubricants, or fuels, which in the reasonable judgment of Volvo Penta, are either incompatible with the Volvo Penta product or adversely affect its operation, performance, or durability.
  • Engine detonation or pre-ignition damage that cannot be directly related to a defect in Volvo Penta products, materials or workmanship.
  • Any failure of components damaged by the use of modified or cupped propellers.
  • Travel to or from the product by the servicing dealer or transportation of the product to and from the servicing dealer; charges for towing, haul-out, launch, storage, fuel or lubricant usage, premium (air or overnight) freight charges; rental costs of any type; and excessive time necessary to remove boat partitions, hatches, or decks to gain service access or any other incidental or consequential expenses including loss of use of the engine, drive train or boat, loss of income, or inconvenience.
  • Repairs to non-Volvo Penta branded marine transmissions, jackshafts, and engine accessories.
  • Pre-delivery inspection labor and any parts expense, normal maintenance items and/or routine adjustments.
  • Any extended coverage warranted part that is scheduled for replacement as required maintenance in written instructions is warranted for the period of time prior to the first scheduled replacement date for that part. If the part fails before the first scheduled replacement, the part will be repaired or replaced under warranty, and the replacement part will be warranted for the remainder of the period prior to the first scheduled replacement point for the part.
  • First Service Inspections.
  • Ineffective or repeat repairs caused by misdiagnosis or improper repair procedure.

Owner's Responsibility

As the Volvo Penta engine owner, you are responsible for the performance of the required maintenance listed in your operator's manual. Volvo Penta recommends that all service and maintenance work be performed by a Volvo Penta authorized servicing dealer. You must retain all receipts covering maintenance on your engine. This record of proper maintenance may be required to determine warranty coverage on certain repairs and should be transferred to each subsequent owner. Volvo Penta may deny coverage if your Volvo Penta engine or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications. You are responsible for presenting your Volvo Penta product to a Volvo Penta authorized dealer as soon as a problem exists and use all reasonable means to protect the product from further damage. The warranty repairs will be completed in a reasonable amount of time.

If you have any questions regarding your warranty rights and responsibilities, you should contact Volvo Penta Consumer Affairs Department at Volvo Penta of the America's, 1300 Volvo Penta Drive, Chesapeake, VA 23320. Our telephone number is 1-866-273-2539.

Other Information

This 2+3 Factory Protection Program is only valid for vessels registered and/or normally operated within the United States, Canada, and other selected areas including Bermuda, Puerto Rico, Bahamas, U. S. Virgin Islands, Saipan, and Guam. Note: Outside the U.S. and Canada, there may be additional charges based on local practices and conditions. These charges may include, but are not limited to; freight, insurance, taxes, import duties, and/or other financial charges, including those levied by local governments and their respective agencies. These charges are not covered by the Volvo Penta Limited Warranty or the 2+3 Factory Protection Program and are the responsibility of the retail purchaser.

Volvo Penta reserves the right to change or improve the design of any Volvo Penta product without assuming any obligation to modify any Volvo Penta product previously manufactured.

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